bed77 Privacy Policy

1 Introduction & Scope

bed77 is a trusted online casino and betting platform operated for users in Bangladesh. We place the highest priority on our users' privacy. This privacy policy explains how bed77 collects, uses, stores, and protects your personal information.

This policy applies to bed77's website bed77.cam. By registering on or using our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

bed77 believes that transparency is the foundation of trust. We never sell or rent your personal information to unauthorized third parties. Our goal is to provide you with a safe, secure, and enjoyable gaming experience.

2 Data Collection

bed77 collects two types of information — information you provide directly and information collected automatically.

2.1 Information You Provide

When you register with bed77 or use our services, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket number or partial bank account details)
• User preferences and communication settings
• History of communications with our support team

2.2 Automatically Collected Information

While you use our platform, we may automatically collect the following information:

• IP address and device type
• Browser type and operating system
• Time and duration of site visits
• Which pages were visited and which links were clicked
• Gaming activity log data
• Transaction history and amounts

3 Purpose of Data Use

bed77 uses the information collected about you for the following purposes:

• Account Management: To create, manage, and keep your account secure
• Identity Verification: To complete the KYC (Know Your Customer) process and prevent fraud
• Transaction Processing: To complete deposit and withdrawal requests quickly and securely
• Customer Service: To resolve your questions, complaints, or requests
• Platform Improvement: To improve the quality of our services and user experience
• Security Assurance: To detect and prevent illegal activity, money laundering, and fraud
• Responsible Gaming: To identify signs of excessive gambling and provide assistance to the users concerned
• Relevant Notifications: To send bonus offers and promotional information according to your preferences (only with your consent)

bed77 never sells your personal information to advertising agencies or any other commercial third parties.

4 Cookies & Tracking Technologies

bed77 uses cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the platform; without these, the site will not work properly
• Functional Cookies: To remember your preferences, language settings, and login state
• Analytics Cookies: To analyze site usage and improve the quality of our services
• Security Cookies: To detect and prevent fraud

4.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling cookies may disrupt some important functions of our platform and affect your gaming experience.

5 Data Disclosure & Sharing

bed77 may share a limited amount of your information with third parties in certain circumstances. These third parties are:

5.1 Payment Processing Companies

Necessary financial information is shared with the relevant companies to complete transactions via payment methods such as bKash, Nagad, Rocket, and bank transfers. This information is limited to the specific transaction only.

5.2 Technology & Service Providers

Technology providers that assist in operating our platform (such as hosting and security analytics) may access a limited amount of information. These companies operate under strict confidentiality agreements.

5.3 Legal Obligations

If disclosing information is unavoidable due to legal proceedings, a court order, or a lawful request from a government authority, bed77 is required to provide information in accordance with applicable law. In such circumstances, we will endeavor to notify you in advance where possible.

5.4 Business Transfers

If there is a major change to bed77's business structure (such as a merger or acquisition), user information may be transferred to the new authority. In such circumstances, we will inform you in a timely manner.

6 Data Security Measures

bed77 has adopted industry-standard technical and organizational measures to keep your personal information secure:

• SSL/TLS Encryption: All data transmission on our website is protected by 256-bit SSL encryption
• Data Encryption: Stored sensitive information is kept in encrypted form
• Access Control: Only authorized staff can access your information
• Two-Factor Authentication: A two-factor authentication system to enhance account security
• Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities
• Firewall & Anti-Fraud Systems: Advanced technology is used to prevent unauthorized access and fraudulent activity

Please note, however, that no method on the internet is completely secure. We make every effort to protect your information, but it is not possible for anyone to guarantee absolute security. Keep your account password private and do not share it with anyone.

7 Your Rights

As a bed77 user, you have the following rights over your own personal information:

7.1 Right to Access Information

You may ask bed77 at any time to let you know what information we are storing about you. We will provide you with detailed information about the collected data within 30 business days.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can contact us to have it corrected.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving our promotional emails or messages at any time. To do so, contact our support team directly via live chat or email.

To exercise any of the above rights, contact us at [email protected] or directly via live chat.

8 Data Retention Period

bed77 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain certain information for a specified period for the following reasons:

• Financial transaction records are kept for a specified period in accordance with legal requirements
• For resolving disputes or handling legal claims
• For the purpose of preventing fraud and ensuring security
• To comply with responsible gaming policies

After the retention period ends, the information is securely deleted or anonymized so that it can no longer identify individuals.

9 Protection of Minors

bed77 is a platform operated solely for individuals aged 21 or older. We do not collect information from minors (those under 21) in any way, nor do we allow them to use our services.

Age is verified during the registration process. If we become aware that a minor is using our platform, that account will be closed immediately and all related information will be deleted.

For more details on the protection of minors, please visit our Responsible Gaming page.

10 Policy Changes

bed77 may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

• By displaying an update notice on the website homepage or the privacy policy page
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of the page

If you continue using our platform after the updated policy is published, you will be considered to have agreed to the updated policy. We therefore encourage you to check this page regularly.

11 Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us through the following: